Case Study: Jonathan Adler achieves higher AOV and increased customer lifetime value with Acquia CDP

Jonathan Adler - Customer Case Study

AgilOne helps home furnishing retailers solve the growing complexity of a long, omni-channel purchase journey by unifying fragmented customer data from stores, ecommerce, advertising and marketing systems. Many brands were losing sales and loyalty because they couldn’t create a single, actionable view of customers—resulting in inconsistent experiences, lower store traffic, reduced return on ad spend and higher churn.

AgilOne’s Customer Data & Engagement hub dedupes and enriches profiles to power hyper-personalized, orchestrated campaigns across digital, mobile, mail and in-store touchpoints—improving acquisition, abandoned‑browse conversion, local store drive and cross-sell opportunities. Customers saw measurable gains: Blinds.com achieved 15% more revenue from direct mail, a 30% increase in revenue per email, double‑digit email engagement growth and improved paid-search contribution.

Jonathan Adler

Leland Kass

VP Marketing