Case Study: Australian Department of Education, Skills and Employment achieves automated compliance training for 1,000,000 learners with Acorn Learning Centre

Streamlined multi-tenancy to 300,000 learners per annum

The Australian Department of Education, Skills and Employment (DESE) needed to meet a legal mandate requiring external employment service providers to complete ongoing training. Their challenge was to find a scalable learning platform, from vendor Acorn, that could manage this large volume of external users while also providing a separate, tailored tenancy for its own internal employees.

Acorn implemented an integrated learning platform, hosted on AWS in Australia, which successfully supports over 1,000,000 active learners annually. The solution utilized Acorn's Momentum workflow automation tool to fully automate manual processes, including critical data reporting to departmental payment systems. This ensured compliance, reduced errors, and eliminated the need for human intervention in processing payments to users.

Australian Department of Education, Skills and Employment