Case Study: Australian War Memorial achieves higher compliance and completion rates with Acorn

How the Australian War Memorial moved from manual to online training overnight with an LMS

The Australian War Memorial faced challenges with its manual, email-and-spreadsheet-based learning and development operation. This inefficient system, managed by a single individual, was prone to inaccuracies that negatively impacted customer service and compliance. The Memorial turned to the vendor Acorn and its Learnhub platform to find a solution.

Acorn implemented its learning management system, providing a centralized, digital platform for all training and administration. This solution delivered a huge return on investment, saving time and money while dramatically improving compliance and course completion rates. Acorn also enabled the creation of custom development materials and provided high-quality technical support, helping the Memorial foster a proud learning culture.

Australian War Memorial

Janette Keynes

Learning and Development Manager