Case Study: French International Airport improves passenger flow and reduces congestion with Acorel

French International Airport improves queue management with Acorel using real-time analytics across 5+ critical zones

Acorel helped a major French international airport overcome significant operational challenges, including peak-hour congestion, unpredictable processing times, and a lack of real-time queue visibility. The airport needed to transform its reactive operations to meet strict European waiting time standards and enhance the passenger experience.

Using its people-counting sensors and the FOCUS analytics platform, Acorel implemented a real-time and predictive passenger flow intelligence system. The solution provided operational visibility, enabled dynamic staff allocation, and allowed for proactive congestion management. As a result, Acorel helped the airport drastically reduce waiting times, optimize resources, and create a smoother, more predictable passenger journey.