Case Study: an amusement park reduces queue times with Acorel’s real-time people counting solution

a amusement / leisure park reduces queue wait times with Acorel's real-time people counting

The amusement and leisure park, a large-format park welcoming several million visitors annually, faced significant challenges in managing visitor queues and flows. They relied on manual estimates and staff intuition, which lacked the speed and accuracy needed to optimize operations and reduce perceived wait times. To address this, they partnered with Acorel for a data-driven flow management solution.

Acorel implemented a system using 3D stereoscopic sensors and its VISION Pop software platform to provide continuous, real-time monitoring of queue lengths and waiting times. This solution enabled the park to move from reactive to proactive management, optimizing resource allocation and attraction throughput. The measurable results included reduced perceived wait times for visitors, improved operational efficiency, and the creation of a valuable data asset for continuous performance analysis.

Amusement / Leisure Park