aCommerce
7 Case Studies
A aCommerce Case Study
Titan, a Philippines-based brick-and-mortar basketball specialty retailer, sought to pioneer an e-commerce channel but lacked the internal expertise to operate a digital store and manage its logistics. To achieve growth, they needed a committed partner rather than just a service provider, which led them to the e-commerce enabler aCommerce.
aCommerce provided an all-in-one solution, rebuilding Titan's website, developing a customized mobile app, and managing their warehousing, logistics, and customer service. This partnership yielded significant results, including a 50% growth in digital business in its first full year. Titan now projects its business to be more than 10 times larger since the collaboration began in 2016, with aCommerce consistently achieving a 99% service level excellence rate each month.