Case Study: Riverstone Communities achieves 50% lag time reduction with Aclaimant

Riverstone Communities cuts lag time by 50% with Aclaimant

Riverstone Communities, a leading owner and operator of over sixty manufactured housing communities, was previously challenged by decentralized reporting and cumbersome paperwork for their incident management. They partnered with vendor Aclaimant to help streamline these processes.

Aclaimant's platform centralized Riverstone's incident lifecycle management by digitizing and standardizing forms, which eliminated redundancies and ensured data consistency. This solution led to a 50% reduction in lag time, a 97.1% task completion rate, and a reduction in their average claim cost, enabling them to surpass incident reduction goals.

Riverstone Communities