Case Study: Washington Trust Bank achieves data-driven, risk-based audit management with ACL

Washington Trust Bank - Customer Case Study

Washington Trust Bank, the oldest and largest privately held commercial bank in the Pacific Northwest, needed a modern, flexible way to run its relationship-based, risk-focused audit program. The audit team relied on manual and Excel processes and wanted data-driven planning, electronic workpapers, and a system that could reflect their unique, face-to-face audit approach while aggregating enterprise risk information.

Washington Trust implemented ACL GRC and ACL Analytics Exchange to automate workpapers, monitor team performance, and build analytics-driven audit plans. The solution mapped to the bank’s seven enterprise risk families, produced a single risk-rated report for senior management and the audit committee, and turned disparate data into actionable insights—improving audit consistency, team cohesion, and the bank’s ability to demonstrate and deliver value.

Washington Trust Bank

Dan Clark

Senior Vice President and General Auditor