Case Study: Randolph-Brooks Federal Credit Union achieves significant time and labor savings with ACL Analytics Exchange

Randolph-Brooks Federal Credit Union (Rbfcu) Implements Analytics Exchange To Close The Loop On Critical Exceptions

Randolph-Brooks Federal Credit Union (RBFCU) is a top-25 U.S. credit union with more than 320,000 members, over $3.7 billion in assets and 35 branches across South Central Texas. Its Internal Audit team needed a way to perform full-population data testing, reduce heavy manual work across Compliance, Lending and Accounting, and establish a systematic process to communicate, track and escalate exceptions across multiple business units and branches.

RBFCU implemented ACL Analytics Exchange (AX) with consulting and training support, automating ID verification, loan-rate checks, CD-rate validation and data merges. Tests that once required up to 17 hours/day, 2 hours/day, or 4 hours/day now run in minutes and can be reviewed by a single employee, delivering significant time and labor savings, complete data coverage, a clear audit trail for exceptions, and stronger cross-department trust and collaboration.

Randolph-Brooks Federal Credit Union

Chris Waner

Internal Auditor