Case Study: Georgia Department of Administrative Services achieves 100% real‑time P‑Card audits and uncovers $32M with ACL

Georgia Department of Administrative Services - Customer Case Study

The Georgia Department of Administrative Services (DOAS) provides procurement, risk management, HR and other business services for state and local government. DOAS faced financial, operational and political risks from incomplete oversight of purchasing—its P‑Card audit process was retrospective and covered only about 20% of transactions, allowing wasteful or non‑compliant spending to go undetected.

DOAS deployed ACL GRC with ACL Analytics to integrate real‑time analytics into governance and compliance workflows and invested in user training. Within a week they uncovered a three‑year P‑Card issue, ultimately identifying about $32 million in unreported spend (≈$400,000 in admin fees), moving from 20% to 100% P‑Card audits, and enabling faster, data‑driven decisions and process improvements.

Georgia Department of Administrative Services

Kristine Splieth

Deputy CIO, Business Integration Information Technology