Case Study: Fidelity National Financial achieves continuous auditing and real-time fraud detection with ACL

Fidelity National Financial High-Visibility Risk Mitigation Through Continuous Auditing

Fidelity National Financial (FNF), the largest title insurance provider in the U.S. with 17,000 employees and $5.6B in revenue, faced high operational and fraud risk across 200 title offices and eight production systems processing roughly 200,000 title orders per month. The Audit Services Department relied on manual, sample-based audits that couldn’t keep pace with the volume and diversity of escrow transactions, exposing the company to employee theft, fraudulent transactions (like “stacking and slamming”), regulatory violations, and control gaps.

FNF implemented ACL Analytics Exchange as a server-based continuous auditing solution to run automated, full-population analytics 24/7 via a secure web interface. The system scores and flags anomalies (name variations, suspicious disbursements, repeated property transactions), enabling timely detection of fraud and errors, stronger regulatory compliance, improved collaboration with AP and payroll, and more focused, value-added audit work—resulting in better risk visibility, faster resolution of exceptions, and operational cost savings.

Fidelity National Financial

David Riddell

Automated Audit Solutions Manager