Case Study: Carolinas HealthCare System achieves robust continuous monitoring and significant time savings with ACL Analytics Exchange

Carolinas Healthcare System - Customer Case Study

Carolinas HealthCare System (CHS) is one of the largest non‑profit healthcare systems in the U.S., operating 650+ care locations with about 48,000 employees. Its Audit and Compliance teams faced growing risk and audit scope—large, disparate data sources, time‑consuming manual data prep (about eight hours per audit), and the need to audit full populations and schedule recurring analyses without adding staff.

Working with ACL Consulting, CHS implemented ACL Analytics Exchange, standardized data exports, trained auditors, and deployed automated, scheduled imports, analyses and an exception‑management workflow. The solution enabled large payroll and physician‑billing analyses (10,000+ employees, ~6 million encounters), uncovered control gaps, supported targeted education and fraud detection, saved at least 400 hours annually, deepened audit coverage, and strengthened business relationships across the system.

Carolinas HealthCare System

Tom Valiquette

Senior Internal Auditor