Case Study: Bon Secours Health System achieves $1.5M+ recoveries and 100% data coverage with ACL

Bon Secours Health System - Customer Case Study

Bon Secours Health System is a large not‑for‑profit Catholic healthcare provider with hospitals and care facilities across nine states. Its internal audit team struggled with ever‑changing local, state, and federal regulations, enormous and dispersed data sets (hundreds of thousands of patient and vendor records), slow manual extraction processes, and reliance on sampling that limited their ability to detect errors and control weaknesses.

Bon Secours implemented ACL data‑analysis software to automate data handling and run repeatable, organization‑wide analytics. Continuous monitoring of accounts payable and billing quickly uncovered US $500,000 in duplicate payments (three months) and over US $1 million in lost patient charges (18 months), achieved 100% data coverage, improved controls testing and HR validation, and raised the profile and effectiveness of internal audit.

Bon Secours Health System

Bryon Neaman

Director of Internal Audit