Case Study: City of Lethbridge achieves automated risk and controls monitoring and rapid ROI with ACL

Automated Risk and Control Monitoring at City of Lethbridge

The City of Lethbridge, a southern Alberta municipality of about 100,000 residents, faced complex risk and compliance challenges across 36 diverse business units (fire, police, utilities, etc.). Reliant on paper-based controls, manual reconciliations and fragmented documentation, the city needed a scalable way to centralize internal controls, monitor risk continuously, and provide reliable data for auditors and stakeholders.

By implementing ACL GRC, ACL GRC Analytics Exchange and ACL Analytics, the city automated control risk matrices, policy and training surveys, and continuous controls monitoring while centralizing documentation. The user-friendly platform enabled business-process automation, faster responses to stakeholder requests, full-population data analysis and a rapid return on investment (under one year), supporting data-driven, management-approved decisions.

City of Lethbridge

Darrell Mathews, CPA, CMA, CIA

Financial Processes & Controls Manager