Case Study: Food Lion achieves targeted, risk-based store audits with ACL data analysis

Acl Solutions For Strategic Audit

Food Lion, a major U.S. supermarket chain with about 1,200 stores and 73,000 employees, needed a more efficient way for its internal audit team to prioritize and schedule time‑intensive store audits across 11 states. After launching a standardized Total Store Audit program, the company still required a reliable risk‑assessment method to select which locations needed immediate attention based on weighted business‑risk criteria.

Using ACL data‑analysis software, Food Lion built a Store Audit Risk Assessment that classifies stores in seconds using factors like food safety, last audit date, sales trends, HR, compliance, and customer satisfaction. The tool enabled faster, more targeted audit scheduling, gave business units (Marketing, Loss Prevention) detailed risk reports without exposing audit schedules, and improved controls, operational transparency, efficiency, and customer service.

Food Lion

Danielle Kragnes

Internal Audit Supervisor