Case Study: The Old Railroad Stop boosts off-season traffic and loyalty with Ackroo Loyalty

The Old Railroad Stop boosts member visits 106% with Ackroo

The Old Railroad Stop, a gas station and convenience store located on Hiawatha First Nation, sought to increase visitor traffic and revenue during its slower off-season months. Manager JD Monette wanted to build customer trust and differentiate from competitors. To address this challenge, the business partnered with vendor Ackroo to implement its loyalty program.

Ackroo's loyalty solution provided customers with 2% cash back, which was quickly adopted. The program exceeded expectations, leading to a 106% year-over-year increase in member visits and a 439% growth in loyalty transaction volume. The average spend from loyalty members was also higher than non-members. Ackroo's platform successfully helped The Old Railroad Stop boost customer engagement and achieve significant revenue growth during its quieter periods.

The Old Railroad Stop