Case Study: Bean Around the World boosts customer growth with Ackroo loyalty

Bean Around the World boosts customer growth 44% with Ackroo

Bean Around the World, a BC-based coffee roastery with 21 branded cafés, needed to replace its outdated punch card loyalty system with a centralized solution. Their challenge was to find a program that could accommodate their complex business model, allowing customers to earn and redeem rewards across all locations while simplifying reporting and reconciliation. They partnered with Ackroo to implement its loyalty program.

Ackroo provided a highly adaptable and flexible loyalty solution that was customized to meet the specific needs of Bean Around the World. The integration with a new Clover payment system streamlined operations and eliminated time-consuming steps. As a result of working with Ackroo, the company experienced a 44% year-over-year growth in its customer base and a significant 40% increase in loyalty program registrations after launching a mobile app.

Bean Around the World