Case Study: UW Health Transplant Program achieves CMS QAPI compliance and streamlined documentation with AchieveIt

The UW Health Transplant Program Excels at Compliance - Customer Case Study

UW Health’s Transplant Program faced new CMS Quality Assurance and Performance Improvement (QAPI) requirements that made complex documentation, prioritization, and oversight mission-critical. Tracking projects in Excel left the team unable to monitor long-term initiatives across a large program (7,500 employees, 8 transplant specialties, 12,000+ surgeries to date), so UW Health turned to AchieveIt and its Execution Insight Platform to address compliance risk and administrative burden.

AchieveIt implemented its Execution Insight Platform—using features like Parking Lot, SmartAlerts™, documentation management, MultiPlan View™ and InsightDashboards™—to structure work, automate reporting, and add accountability. The solution immediately reduced the administrative load of CMS documentation, improved organizational transparency for internal teams and external CMS surveyors, and allowed UW Health to refocus on patient care while maintaining compliance-ready oversight of its QAPI efforts.

UW Health

Dina Steinberger

Program Director