Case Study: Strategies to Empower People, Inc. achieves streamlined KPI tracking and automated accountability with AchieveIt

How a social service for-profit monitored their internal KPIs, strategies, and funding with AchieveIt

Strategies to Empower People, Inc. (S.T.E.P.), a social services organization supporting adults with developmental disabilities, faced growing complexity as it expanded: managing KPIs, strategies, and funding across programs using disparate Excel files made board reporting and managerial accountability difficult. To centralize project management and KPI tracking, S.T.E.P. turned to AchieveIt.

AchieveIt replaced spreadsheets with a single platform that automated email updates to plan owners, provided visual reports for the board, and made meetings more effective by surfacing unmet KPIs for immediate action. As a result, AchieveIt helped S.T.E.P. reduce time spent on manual reporting, improve accountability, and better track strategy execution—enabling the organization to focus more on client services and place more individuals into jobs.