Case Study: City of Greenville improves planning and reporting efficiency with AchieveIt

City of Greenville streamlines planning for 74,000+ residents with AchieveIt

The City of Greenville, a local government agency, faced significant challenges in managing its strategic plans, including the comprehensive GVL2040 initiative. The city relied on manual methods like Excel spreadsheets and Word documents, which resulted in a cumbersome 180-page quarterly update and made it difficult to acquire timely, quality information. This pain-staking data collection process left the team unable to effectively track progress or assess if goals were met. To address this, they turned to the vendor AchieveIt for a solution.

By implementing AchieveIt's automated platform, the city streamlined its planning and project management. The solution improved the quality and timeliness of updates by assigning responsibility directly to individual employees. This enabled the city to effectively manage progress across its internal work plan, department-specific strategic plans, and the city-wide GVL2040 plan. As a result, staff diverted time and energy away from collecting updates and back into driving benefits for the community, with plans to soon publish a public-facing dashboard for citizens to view project progress.

City of Greenville