Case Study: Anthem increases API adoption with Achieve Internet

Anthem boosts API adoption by over 30% with Achieve Internet

Anthem, Inc., a major health insurance provider, needed to build an API portal to support its digital transformation but struggled to create a user-friendly interface that could be widely adopted beyond developers. The internal team's initial attempt resulted in a complex document repository that lacked practicality and failed to meet compliance needs. They enlisted Achieve Internet to overcome this challenge.

Achieve Internet implemented a simplified API portal using its solution, focusing on navigation, clarity, and ease of use. The new portal enhanced the user experience with improved imagery and custom tabs while maintaining strict regulatory compliance. As a result, Anthem saw a measurable impact, with API program adoption increasing by over 30%, making the portal a catalyst for its digital transformation.

Anthem, Inc