Case Study: CU Companies achieves faster executive reporting and enterprise-wide risk mitigation with ACES Audit Technology from ACES Risk Management Corp (ARMCO)

CU Companies Produces Enterprise-Wide Reporting and Holistic Risk Mitigation with ACES Audit Technology™

CU Companies, a Credit Union Service Organization owned by more than 60 Minnesota credit unions, faced persistent quality-control failures after trying two external systems: Vendor X (slow, error-prone audits) and Vendor Y (overly rigid, poorly configurable automation). To bring QC in-house and standardize reporting, CU Companies adopted ARMCO’s ACES Audit Technology™, which they were already using in originations and which promised configurable reviews, managed question sets, and unified reporting.

ARMCO implemented ACES Audit Technology™ with features like easy configuration, vendor-managed questionnaires, a communications portal, BusinessObjects reporting and action plans, streamlining QC and reducing executive reporting turnaround from 5 days to 2. ARMCO’s solution immediately improved audit efficiency, exposed procedural and compliance gaps, enhanced loan quality, and provided a structured, scalable QC program with less reliance on internal IT.

CU Companies

Joseph Prettner

Quality Control Manager