Case Study: a leading Tier-1 transmission supplier cuts warranty costs by 30% with Acerta

Leading Tier-1 Transmission Supplier - Customer Case Study

Acerta worked with a leading tier-1 transmission supplier that wanted to cut warranty claims and speed up root cause analysis for faulty transmissions. The customer had very limited training data, only 100 transmissions with no recorded failures, and needed real-time end-of-line testing to catch hidden defects before shipments left the factory.

Acerta implemented its LinePulse unsupervised machine learning solution to analyze production and end-of-line test data, score abnormal transmissions, and identify the signals most likely contributing to defects. The system reduced the number of signals needing manual review by 99.8%, cut root cause analysis from 4,000 signals per transmission to just 10, and helped lower warranty claim costs by up to 30%.