Case Study: Fair Work Ombudsman achieves faster, paperless recruitment with Acendre Recruitment

Fair Work Ombudsman - Customer Case Study

Fair Work Ombudsman (FWO), an independent Australian statutory authority with about 800 employees nationwide, was struggling with a largely manual recruitment process using JobOffice. With geographically dispersed teams and offline workflows, hiring often took more than 70 days and made it difficult to track progress or measure recruitment performance.

FWO implemented Acendre Recruitment from Acendre to create a streamlined, transparent, configurable, and paperless recruitment process that could integrate with existing systems. Acendre helped reduce the time to fill by 45%, improved transparency and record keeping, reduced internal network storage needs, and sped up approval by avoiding a lengthy tender process.

Fair Work Ombudsman

Gary Absolom

Senior HR Advisor Diversity and Inclusion