SunTrust Bank - Customer Case Study

SunTrust relies on SkyGuard to insure its people and systems receive maximum protection any time a tornado comes within a three-mile radius of its facility (due to the potential for power surges even if the tornado does not directly strike their location). SunTrust has specified twenty minutes of preparation time (the interval between the issuance of the warning and the arrival of the storm) so the tornado’s effects can be mitigated. At 8:28pm, AccuWeather issued a tornado warning valid from 8:50 until 9:20pm. A governmental tornado warning was not available until nine precious minutes later. Relying solely on the governmental warning would have cost SunTrust 41% of its valuable preparation time. The tornado passed within 2.4 miles of the SunTrust office at 8:59pm. There were no injuries or damage at the SunTrust facility. While safety is the overarching goal of our SkyGuard® service, another important goal of the service is to allow companies to continue to operate when no threat exists to their specific location. This can be difficult to determine when relying only on overly broad governmental storm warnings intended for the public at large. The pinpoint SkyGuard service, by contrast, advises enterprises on whether a particular severe weather event will affect their exact location. Here is an example of how that goal was achieved during the recent tornado outbreak.