Case Study: Farmer Brothers achieves 24-hour fulfillment and increased order volume with AccuStore Store Portal

How Farmer Brothers Developed a Successful Online Inventory Management Process

Farmer Brothers, a national coffee roaster, distributor and online retailer, struggled to keep stores stocked with up-to-date in‑store graphics, collateral and equipment due to a fragmented inventory process. To streamline marketing and simplify access for field teams, they partnered with AccuStore and its Store Portal to centralize asset management.

AccuStore implemented a secure online inventory and asset management system—cataloging 650+ unique parts and warehousing 270K+ items through GSP—while training 150+ Farmer Brothers field reps to place and track site‑specific orders. As a result, Farmer Brothers now fulfills orders within 24 hours, processes about 30 orders per day, and reports extremely positive user feedback, delivering expedited orders, increased sales and an enhanced experience.

Farmer Brothers