Case Study: Magnolia Regional Health Center boosts revenue and clean claims with AccuReg

Magnolia Regional Health Center - Customer Case Study

Magnolia Regional Health Center, a 200-bed acute care hospital in Corinth, Mississippi, was facing declining cash flow, tighter margins, and increasing bad debt. Registration-related issues at the front end—manual eligibility checks, duplicate data entry, incorrect patient information, and a single-employee bottleneck in insurance verification—were driving denials, nonpayment, and a clean claim rate of just 50%.

To address these problems, Magnolia Regional Health Center implemented AccuReg’s integrated AI-enhanced front-end revenue cycle solution, including eligibility verification, patient estimation, denial prevention, and automated registration workflows integrated with Meditech. With AccuReg, Magnolia collected $1 million more in up-front patient cash, increased point-of-service collections by 600%, improved clean claim rate to 95%, reduced front-end denials by 50%, and lowered days in accounts receivable from 58 to 46, helping turn a -7.8% profit margin into 3.4%.

Magnolia Regional Health Center

Deonne Henry

VP Rev Cycle