Case Study: Ugly Mug Coffee achieves faster order fulfillment (saves 1 hour/day) and seamless web-order processing with Acctivate

Ugly Mug Coffee - Customer Case Study

Ugly Mug Coffee, a specialty roaster that launched the Elvis Coffee line, needed scalable order, inventory and shipping software to handle growing online and wholesale demand. After starting a custom development project, co-owner and CTO Tim B. discovered and implemented Acctivate’s inventory and order-management solution instead.

Acctivate’s web-store integration and barcode-enabled shipping workstation let Ugly Mug import and process 4,000 holiday orders in five days and ship to every U.S. state and 15 countries (with product available at Graceland). Using Acctivate’s barcoding saved the team at least an hour per day and provided professional support and updates, avoiding the cost and burden of in-house software development.

Ugly Mug Coffee

Tim B

Co-Owner and Chief Technology Officer