Case Study: The Leakey Collection achieves virtual sales offices and improved customer service with Acctivate

The Leakey Collection - Customer Case Study

The Leakey Collection, a wholesaler, distributor and manufacturer of fashion and home accessories that provides income to Maasai women through handcrafted jewelry, needed a way to manage growing global operations, orders and customer relationships across the United States and Kenya. To support remote sales teams, centralized reporting and better customer service, they implemented Acctivate as their inventory, order-entry and CRM system.

Acctivate is used worldwide within The Leakey Collection—U.S. orders are entered in Acctivate, then printed, fulfilled and shipped from Kenya—providing integrated Crystal Reports, sales and CRM features that save time and keep customer data instantly accessible. As a result, Acctivate gave The Leakey Collection “a virtual office for every one of our sales representatives,” improved organization, faster order fulfillment across continents, and better customer service.

The Leakey Collection

Kristen Faizo

National Sales Manager