Case Study: Performance Racing Warehouse achieves accurate inventory visibility and faster customer service with Acctivate

Performance Racing Warehouse - Customer Case Study

Performance Racing Warehouse (PRW) is an inventory‑intensive specialty parts distributor that launched in 2004. Faced with paper‑and‑pencil inventory, a patchwork of small CSR tools, dozens of SKU variations (some products with 30 variations), poor visibility into stock and shipments, and slow customer support, PRW implemented Acctivate business management software in early 2005 to centralize information and streamline operations.

Acctivate centralized inventory, stored product specifications for quick CSR access, gave real‑time on‑hand/available/on‑order visibility, and enabled high‑volume SKU management and demand forecasting. As a result, PRW gained dramatic time savings, tighter control over customer accounts, and improved forecasting—outcomes the company credits to Acctivate—and projected growth from just under $2M in 2006 with plans to triple revenue the following year and target $10M in 2008.

Performance Racing Warehouse

Schean Barrett

Chief Operations Officer