Case Study: Orient Express achieves high-performance inventory management and seamless QuickBooks integration with Acctivate

Orient Express operations are high performance — their parts, their service & their inventory management with Acctivate

Orient Express, a motorsports parts and service company, was outgrowing an outdated DOS system and QuickBooks, which only handled accounting—not inventory. Facing more than 13,000 part numbers and roughly 7,000 customer records, they searched for an inventory solution that would integrate with QuickBooks and found Acctivate after nine months of research.

Acctivate’s inventory management software — with QuickBooks integration, eCommerce sync, Customer Management, Business Activity Management, dashboards, Crystal Reports-powered reporting and a Drop Ship feature — was implemented with thorough training and a seamless go-live. The result: Orient Express now manages 13,000+ SKUs and 7,000 customer files efficiently, uses dashboards daily for decision support, runs customized reports in minutes, handles RMAs and customer issues more effectively, and uses drop-shipping almost every day to speed fulfillment — with Acctivate also assisting the company through a server migration.

Orient Express

Jennifer Dowling

Network Administrator