Case Study: JS Royal Home achieves streamlined, high‑volume order fulfillment with Acctivate

JS Royal Home - Customer Case Study

JS Royal Home, a U.S. subsidiary and one of the largest bedding manufacturers and distributors, faced difficulty managing a constant high-volume stream of EDI and web orders—more than 500 orders per week—from big-box retailers and online marketplaces. They needed a single, integrated order management and fulfillment system that could handle EDI, multi-location inventory, and shipping integrations while simplifying packing slip and label printing. JS Royal Home selected Acctivate (using Acctivate’s EDI Manager, Order Manager, Shipping Workstation and multi-location control, integrated with StarShip and other tools) to meet those needs.

Acctivate deployed its EDI Manager, Order Manager and Shipping Workstation (integrated with StarShip) plus multi-location control to enable batch processing, centralized carrier management, and combined label/packing slip printing. As a result, JS Royal Home now efficiently processes 500+ orders per week with faster picking and packing, reduced manual matching of labels and packing slips, and clearer inventory location tracking—delivering measurable time savings and a much more efficient fulfillment operation thanks to Acctivate.

JS Royal Home

Elizabeth Whitley

eCommerce Marketing, Sales, & Merchandising Manager