Case Study: Eclipse Aesthetics achieves faster, more accurate order processing and lot traceability with Acctivate

Eclipse Aesthetics - Customer Case Study

Eclipse Aesthetics, a distributor and manufacturer of aesthetic equipment and cosmetic supplies, had rapidly outgrown a dated, character-based inventory and order-processing system. Seeking tighter inventory control and a solution that would integrate with QuickBooks Enterprise, they turned to Acctivate to replace the cumbersome legacy software and address frequent corrections, credits, returns and other exceptional order-processing tasks.

Acctivate was implemented as their inventory and order-management platform, integrated with QuickBooks Enterprise, UPS WorldShip and Crystal Reports, and delivered features like a Shipping Workstation, Drop Shipping, Business Activity Management and Lot & Serial Number Control. The switch to Acctivate increased speed and improved accuracy by eliminating manual re-entry, streamlined shipping and dropship workflows (including pulling freight costs back into orders), enabled lot-traceability to identify every customer for a specific lot, and provided customizable reporting for manufacturers—while Acctivate’s support helped resolve issues quickly.

Eclipse Aesthetics

Paul O’Brien

Chief Financial Officer