Case Study: Continental D.I.A. Diamond Products achieves accurate inventory control and faster, more accurate order fulfillment with Acctivate

Continental D.I.A. Diamond Products - Customer Case Study

Continental D.I.A. Diamond Products, Inc., maker of TERMINATOR® stone fabrication tools, faced rapid direct‑to‑end‑user growth — expanding from about 10–15 customers to thousands — and needed better inventory control, worker access to information, and order accuracy. To solve this, they selected Acctivate’s inventory management solution integrated with QuickBooks, including Mobile Inventory Receiving, Mobile Order Picking, barcoding, assemblies, order fulfillment and reporting.

Acctivate provided two‑way QuickBooks synchronization and company‑wide visibility, enabling ten employees to work concurrently and process roughly 30–50 orders per day. Mobile barcoding and order picking improved shipping accuracy and inventory verification, one‑click assemblies streamlined production, and integrations with shipping carriers and Avalara reduced manual effort and replaced spreadsheet reporting with reliable analytics — delivering measurable time savings and tighter inventory control for Continental D.I.A. Diamond Products.

Continental D.I.A. Diamond Products

Jessica Chang

Office Manager