Case Study: American Standard Water Heaters achieves real-time inventory visibility and serial-number tracking with Acctivate

American Standard Water Heaters - Customer Case Study

American Standard Water Heaters, a wholesale distributor of commercial and residential gas water heaters, struggled with shipment tracking, serial number management and a lack of real-time inventory visibility when using only QuickBooks. They selected Acctivate’s business management software to address these gaps after finding larger, costlier systems couldn’t meet their drop-ship and serialization requirements.

Acctivate implemented a configurable solution that connects all departments and the distribution warehouse, provides serial number tracking, and delivers real-time order and inventory visibility from pick to transit and history. Acctivate also enabled custom reporting (via Crystal Reports and Alterity’s Report Specialist) and responsive customer support, resulting in immediate tracking of serial numbers instead of month-end discovery, improved shipment visibility, and time-and-cost savings across the business.

American Standard Water Heaters

Chysawndra Schultz

Controller