Case Study: Leading Hospital Group saves 7,800+ work hours and streamlines work order management with Accruent TMS Onsite

Streamlining Work Order Management for Leading Hospital Group

A leading hospital group in Ontario with 3 hospital sites, 10,000+ employees and thousands of assets faced major inefficiencies from paper-based work orders. Manual printing, filing and tracking wasted supervisors’ time and left technicians unable to complete tasks efficiently, increasing equipment downtime and costs—issues made worse by COVID-related budget pressures.

The organization implemented Accruent TMS Onsite with the Sidekick mobile CMMS, rolled out to half the facilities workforce, enabling real-time work order creation, completion, inspections, meter readings, barcode scanning and time charges at the point of need. The change eliminated lost paperwork and automated reporting, saved supervisors 800+ hours and technicians over 7,000 hours annually, improved PM compliance and streamlined overall maintenance operations.