Case Study: UConn Health Streamlines Hospital Operations with Accruent FAMIS 360

How UConn Health Streamlined Hospital Operations with FAMIS 360

UConn Health, a healthcare system and hospital branch of the University of Connecticut, struggled for years with paper-based maintenance workflows that were slow, error-prone, and inefficient. As a longtime Accruent customer, it used FAMIS 360 to replace manual work orders and better manage assets across its campus, regional locations, and satellite offices.

Accruent’s FAMIS 360 centralized work orders, digitized preventive maintenance, and gave UConn Health mobile access and analytics for faster reporting and decision-making. The result was dramatic operational improvement, greater technician efficiency, and more reliable recordkeeping, with the organization now considering adding Accruent’s Observe IoT and remote monitoring to support critical refrigeration and air control needs.

UConn Health

Andrew Leete

Systems Manager