Case Study: Radboudumc achieves 50% fewer maintenance errors and faster handovers with Accruent Meridian

How this leading teaching hospital reduced maintenance errors by streamlining data handover between the engineering and maintenance teams

Radboud University Medical Center (Radboudumc) is a leading teaching hospital in the Netherlands with over 11,000 staff and 3,200 students. The facilities team struggled with document silos—spreadsheets and local files that couldn’t control changes to complex 2D/3D CAD and BIM files—causing staff to waste time finding correct drawings, creating errors from simultaneous edits, and producing maintenance delays and costly rework.

Radboudumc implemented Meridian for centralized access to 115,000+ drawings and documents, integrated with IBM Maximo, AutoCAD and Revit, plus title‑block syncing, mobile viewing, access controls and audit trails. The change cut search time by 75%, reduced maintenance errors by 50%, accelerated handovers by 50%, and saved roughly $30,000 annually ($20,000 in rework and $10,000 in printing), while improving productivity and compliance.

Radboudumc

Willy Baten

Applications Manager