Case Study: Global Data Integration Company achieves streamlined room booking and reduced office management time with Accruent EMS

How this data integration company uses workplace management software to streamline room bookings and make informed space management decisions

A global data integration company (1,500 employees, $291.5M revenue) needed to revamp workplace management after the pandemic moved much of its workforce to hybrid schedules. Lengthy, error-prone room and desk booking processes, frequent “ghost” meetings, and limited data for space planning meant administrators spent roughly 30% of their week on scheduling tasks and the company lacked a scalable, multi–time-zone solution.

The company implemented Accruent EMS for self‑service, web and mobile booking, shared resource scheduling and space‑utilization reporting. A successful pilot in France led to a global rollout across 21 offices in nine time zones, cutting office‑management time from about 30% of the work week to roughly 5–10% and giving leaders on‑demand data to optimize space, track occupancy, support health protocols and improve the employee experience.