Case Study: The New York Times achieves optimized plant resources and automated preventative maintenance with Accruent's Maintenance Connection

How the publishing plant easily organized all assets and implemented a preventive maintenance schedule to service equipment before it breaks

The New York Times, a global news organization with 64 print sites and a College Point plant housing about 10,000 assets, faced challenges keeping tight control of equipment health and maintenance across a large, distributed workforce. Lack of critical asset visibility, reliance on cycle-based counts, and poor reporting made it hard to schedule preventive work and risked costly delivery delays.

The paper implemented Accruent’s Maintenance Connection CMMS plant-wide, importing assets, automating preventative maintenance based on equipment usage and cycle counts, and improving communications and inventory planning. The result was immediate: accurate time and asset records, fewer emergency repairs and labor savings, better resource reporting, and increased confidence in equipment reliability to meet customer demand.

The New York Times

Greg Zarafa

Maintenance Manager