Case Study: Masters Gallery Foods achieves increased asset uptime and reliability with Accruent's Maintenance Connection

How Masters Gallery Foods selected Maintenance Connection and obtained immediate results by automating maintenance requests and reporting

Masters Gallery Foods is a family-owned, national cheese supplier operating a 310,000 sq ft manufacturing and distribution campus that produces over 200 million pounds of product annually. The company struggled with an outdated CMMS that was hard to use, lacked mobile access and reporting, and relied on spreadsheets that led to frequent unplanned maintenance and limited visibility into asset performance.

By implementing Maintenance Connection, Masters Gallery automated maintenance requests and reporting, gave technicians mobile access, and established a single source of truth for asset and PM history. The result: more than 2,000 preventive schedules, an 85% planned vs. 15% unplanned maintenance split, increased asset uptime and reliability, reduced administrative time, better KPI tracking, and faster technician response.

Masters Gallery Foods

Tim Yaeger

Facilities Manager