Case Study: Major Broadcaster Company achieves reliable, efficient Arctic tower maintenance with Accruent's Maintenance Connection

How Maintenance Connection has helped a major broadcast company perform tower maintenance across remote areas in the Artic, delivering reliability and efficiency

A major Canadian broadcaster that maintains transmission towers across the country — including remote Arctic sites — faced severe connectivity and access challenges. Technicians often work days or weeks without reliable internet or satellite service, travel by snowmobile or helicopter, and contend with extreme cold that damages or disables standard tablets and laptops.

Using Maintenance Connection (with MRO for inventory), the company adopted an offline-capable, low-bandwidth mobile solution that auto-resizes photos and runs on water-resistant cell phones that can be kept warm. The platform’s reliable sync and inventory integration reduced lost data, streamlined maintenance workflows, and improved efficiency for remote tower operations.