Case Study: Maine Medical Center achieves streamlined maintenance and improved regulatory compliance with Accruent's Maintenance Connection

How Maine Medical Center left a cumbersome paper-based system and implemented digital work order and asset management that streamlined processes

Maine Medical Center, the largest nonprofit hospital in Maine and the flagship of the MaineHealth system, faced a cumbersome, paper-based approach to managing hundreds of critical assets. That manual process made it hard to track work order status, monitor asset health, and produce actionable reports needed for patient safety and regulatory compliance.

The hospital implemented Accruent’s Maintenance Connection CMMS to digitize work orders, preventive maintenance, asset history, and automated reporting with desktop and mobile access across departments. The result: fewer breakdowns, on-time inspections and easier regulatory compliance, reduced staff interruptions, clearer labor visibility, and improved budgeting and resource use—saving time and money while boosting mission readiness.

Maine Medical Center

Josh Hazelton

Regulatory and Compliance Manager