Case Study: Queensland Children's Hospital achieves faster response to critical issues and streamlined facilities management with Accruent's RedEye

How Digital Transformation Improved Facilities Management at Queensland Children's Hospital

Queensland Children’s Hospital (QCH) is a 359‑bed specialist pediatric hospital serving Queensland and northern New South Wales. Managing facilities for the precinct meant coordinating more than 20 contractors and subcontractors and maintaining over 45,000 drawings and engineering documents. The hospital needed a single, compliant source of truth to integrate asset data, control versions, and give staff and contractors rapid access to the most current information so maintenance could be safe and timely for optimal patient care.

RedEye delivered an interconnected digital ecosystem that ingested 45,000 artifacts, enforced version control, added metadata tagging and validation checks, and enabled mark‑ups from tablets and phones. The result was significantly reduced search and coordination time, faster response to critical issues across 20+ contractors, greater confidence that teams were working from the latest drawings, and improved maintenance efficiency that supports better patient outcomes.

Queensland Children’s Hospital

Bruce Bonney

Facilities Maintenance Manager