Case Study: Texas A&M University achieves streamlined scheduling and increased revenue with Accruent EMS

How automating processes and eliminating scheduling errors has differentiated the Department of Recreational Sports at Texas A&M University

Texas A&M University's Department of Recreational Sports manages nearly 500,000 sq ft of bookable space across a 5,200-acre campus serving 64,000+ students and 1.2M participants a year. With hundreds of multipurpose spaces (courts, fields, natatorium, meeting rooms) and off-site excursions, the department faced frequent double-booking, complex invoicing needs, and the need for a single integrated scheduling and billing tool.

The department implemented EMS to centralize scheduling, invoicing and reporting—allowing detailed event capture (even individual swim lanes), “phantom rooms” for off-site events, and three-tiered billing for student, campus and outside groups. The solution automated workflows, eliminated conflicts, sped up reservations, simplified invoicing and contract management, reduced administrative costs, and generated new revenue opportunities.

Texas A&M University

Tawya Elliott

Facilities Reservations Coordinator