Case Study: Leading Medical Center becomes a revenue generator and achieves $865,850 annual ROI with Accruent TMS

How a leading medical center leveraged TMS to streamline reporting, increase productivity, generate revenue, and achieve significant ROI

This leading Pacific Northwest medical center—serving a diverse patient population across specialties and supporting education and research (413 beds, $3B annual revenue, 2,800 employees)— was operating as a cost center. Its preventive maintenance scheduling and reporting couldn't capture work-order data or generate invoices, so labor, materials and travel costs went unbilled and contractual billing with outside entities was difficult.

By implementing Accruent’s TMS, the center began creating invoices from work orders, pulling work-order data into PDF invoices, capturing labor and material revenue, and tracking costs through asset reports. The change enabled clear budget planning, increased productivity and new hires, delivering an annual ROI of $865,850 and a total ROI of $5,195,100.