Case Study: Macutex achieves clean, accurate, time-saving mobile asset surveys with Accruent’s Kykloud

Guiding Clients to the Forefront of Mobile Data Collection Innovation

Macutex, founded in 2006, is a leading Australian provider of property and facility asset services for government and private multi‑site portfolios, known for major projects such as the Queensland Department of Education survey and work across 1,500 Victoria schools. Many clients relied on paper‑based condition assessments, which produced inconsistent or missing data, costly and error‑prone transfers, unlinked photos, and limited ability to apply quality controls or safety checks in the field.

Macutex adopted Kykloud mobile surveying to handle complex, high‑volume surveys with minimal training and seamless Excel exports. Kykloud’s built‑in JSA, real‑time reporting, offline capture and photo‑asset linkage delivered cleaner, complete data, reduced admin and on‑site costs, and enabled remote assessors and faster interventions. The change produced measurable gains—hundreds of thousands of asset records and thousands of buildings surveyed, improved compliance and client satisfaction, and industry recognition including a 2018 FM Innovation Award.

Macutex

Barry Murray

Manager, Contract Delivery and Performance