Case Study: Rent-a-Center achieves streamlined lease compliance and operational efficiency with Accruent Lucernex

Rent-a-center Transforms Lease Management and Compliance With Accruent Lucernex

Rent-a-Center, the lease-to-own retailer based in Plano, Texas, faced growing complexity as it expanded to about 1,800 company-owned stores and additional franchise operations. New ASC 842 lease accounting rules exposed gaps in its existing lease management system, while teams were also relying on spreadsheets and email, creating manual work, data silos, and audit risk. Rent-a-Center turned to Accruent and its Lucernex lease administration solution to address these compliance and operational challenges.

Accruent implemented a tailored Lucernex setup with Managed Services, helping Rent-a-Center build customized workflows, forms, and a centralized system of record for lease data. The result was less manual tracking, better visibility, and faster audit preparation; one department cut spreadsheet use from 12 files to just one, and tasks that once moved through email were shifted to dashboards and notifications. Overall, Accruent helped Rent-a-Center streamline lease operations, improve accountability, and stay compliant with ASC 842.

Rent-a-Center

Anita Clifton

Director of Real Estate Services