Case Study: Urban Utilities improves safety and access to engineering drawings with Accruent EMS

Urban Utilities centralizes 900K documents and cuts duplicates 23% with Accruent EMS

Urban Utilities, a major water and sewerage service provider in Australia, faced the challenge of managing a vast archive of legacy engineering drawings and asset data across disparate systems. Seeking to improve governance and advance its digital transformation, the company needed to centralize this critical information into a secure, cloud-based system. They partnered with vendor Accruent to implement its RedEye drawing management solution.

Accruent worked with Urban Utilities to migrate, validate, and de-duplicate hundreds of thousands of documents into a single source of truth. The solution provided field crews and contractors with secure, remote access to the most current drawings, greatly improving safety and operational efficiency. The project resulted in the digitization of over 900,000 documents and a 23% reduction in duplicate files, delivering a cleaner, more searchable data ecosystem for the entire organization.

Urban Utilities