Case Study: University of Missouri Streamlines Facility Operations with Accruent EMS

University of Missouri increases revenue by 176% with Accruent EMS

The University of Missouri, a public research institution, faced a challenge in managing its hundreds of event and academic spaces. Multiple departments used disconnected systems and manual processes, which created operational friction, frustrated clients, and prevented a real-time view of space availability. This time-intensive approach diverted staff from strategic work.

The university implemented Accruent EMS as its single system of record for event space reservations. This solution from Accruent provided clients with real-time visibility, automated invoicing and billing, and streamlined the request process. As a result, manual workloads were reduced and operational efficiency was improved. This shift allowed staff to focus on client service and event coordination, leading to a measurable 176% increase in revenue within one year.

University of Missouri